SHIPPING POLICY

PROCESSING and PRODUCTION TIME
As soon as we receive your order, we process your item in 2-5 business days, this includes production time since most of the products are made to order. Some items take less time to be produced, please check each individual item description for specific production times.

ESTIMATED DELIVERY TIME
As soon the order is processed, we will be sending tracking information to the email used during the purchase. Items typically arrive to customers within:

• USA: 2-5 business days
• USA (Alaska, Hawaii, USA Territories): 7 to 10 business days

Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the shipping carrier. Please contact the specific shipping carrier for any shipping delays.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic)

While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways.

If an order has been shipped and the tracking has not been updated 30 days from the date shipped, you may contact the Shipping Carrier for support.

• USPS: 1-800-275-8777 (Orders in the USA Only)
• UPS: 1-888-742-5877 (Orders in the USA Only)